Primary Duties and Responsibilities:
- Facilitates corporate-wide training onsite/remote (e.g. HIPAA, Compliance, etc.) and provides basic coverage of customer service training
- Collaborates with the Training Manager on best practices for new hire corporate training
- Coordinates logistics associated with training delivery preparation, activities (such as copying and assembling printed materials), set-up, maintenance of training rooms, equipment preparation, post training surveys, clean-up, etc.
- Assists with Meduit’s LMS administrative tasks (i.e., password resets, profile builds)
- Serves as a mentor and role model to trainees; remains professional in all training situations
- Effectively responds to individuals with varying skill levels and learning styles
- Responsible for new hire orientation to include I-9 verification documentation and completion of all new hire forms
- Provide HR services to employees by answering questions on policy and procedure
- Coordinate ongoing engagement initiatives throughout the office
- Ensures training of processes and procedures are compliant within legal expectations
- Works during normal business hours and able to maintain a regular and reliable schedule
- Maintains absolute integrity and confidentiality of PHI and PCI in the performance of job duties
- Remains in compliance with regulatory requirements and Company policy
Preferred Qualifications/Experience:
- Associate’s degree or higher preferred or related experience
- Public speaking experience
- Training experience preferred, but not required
- Demonstrated organizational skills and the ability to prioritize and manage tasks based on established criteria
- Excellent verbal and written communication and interpersonal skills
- Ability to work independently and make timely decisions when necessary
- Skilled at time management; very organized
- Strong problem-solving and decision-making skills
Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state or local protected class.
